Refund policy
Checkout is not open yet, so there is nothing to refund today. This is the policy that will apply when paid plans start.
Free plan and early access
Free. Joining the early-access list costs nothing and does not start a subscription.
Your first payment
If CertLark isn't for you, email ops@quietlathe.com within 14 days of your first payment for a full refund of that payment. This applies to a first monthly payment and to a first yearly payment. You don't need to give a reason.
Renewals
Renewals are not refunded. You can cancel any time, which stops the next renewal, and you keep access until the end of the period you already paid for. Please cancel before your renewal date if you do not want to continue.
If we get it wrong
If we charge you by mistake or twice, email us and we will fix it and refund the extra charge, whenever it happened.
How refunds are paid
To the original card through Stripe. Banks can take several business days to show it. Questions: ops@quietlathe.com